5 Top Tips to Delight Your Clients

Exceptional client service can be defined as delighting our clients and pet patients. Besides helping build your practice and providing the best patient care, delighting clients makes work more fun! The steps and strategies a typical veterinary practice must take to improve client service and patient care, profitability and team spirit aren’t that difficult to follow. The five main areas to focus on to delight your clients include: 1) Individualized service, 2) Flexibility, 3) Specialization and Niche Offerings, 4) Pricing differences and Value opportunities, 5) Social media and Community involvement. […]