5 Medical Conditions You Must Know to Provide Exceptional Care

We see our patients once or twice a year on average. Because we see them infrequently, it’s critical to optimize our appointment time to ensure pet owners understand the services, products, and lifestyle techniques their pet needs for ideal health and well-being. The foundation of client communication begins with the physical examination. It is important we develop a team-driven, step-by-step, systematic approach to the appointment, team participation, and physical examination to ensure consistency, effectiveness, and increase compliance. This session will review the communication techniques and top medical conditions every team member should know. […]