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Employee engagement: what is it and how do you know how much you have?
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Over the last 20 years the term ‘employee engagement’ has become increasingly popular and there has been a variety of definitions for what exactly this term means. Within the academic literature, it has been defined as a distinct and unique construct that consists of cognitive, emotional and behavioural components that are associated with individual role performance, and that is different from organisational commitment, organisational citizenship behaviours and job involvement [1]. Various definitions are included within that construct, such as ‘an emotional and intellectual commitment to the organisation’ [2,3,4] and ‘a positive, fulfilling, work-related state of mind that is characterised by vigour, dedication and absorption’ ....
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PurpleCat Coaching Ltd, The Three Horseshoes, Pudds Cross, Bovingdon, HP3 0NJ, UK.
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