Choix des démarches qualité dans les cabinets vétérinaires pour répondre aux besoins des clients et des filières l’exemple du guide des bonnes pratiques du medicament vétérinaire

To meet their customers and industries expectations and provide the guarantees on the quality of services, the veterinarians must implement quality assurance measures. According to the priorities, quality management or quality assurance of products or services, the structures will choose the measures which aim for the certification of the system or services. The structures size determines the option to choose in order to achieve self referentials or adopt common referentials such as good practices guide. The SNGTV, to answer veterinarians needs, developed and implemented measures aiming at the promotion of veterinary medicine good practices and at providing guarantees to the customers of ...