Attracting clients (millenials and other generations) (FREE)
Speaker: Antje Blaettner, DVM - Germany
Antje Blättner grew up in South Africa and Germany, graduated in 1988 after studying Veterinary Medicine in Berlin and Munich, and then engaged in her own small animal practice.
In 2001, she took part in a post-graduation course on training and coaching at the University of Linz, Austria, and founded “Vetkom” — a company dedicated to educating vet practitioners and vet nurses on practice management through lectures, seminars and in-house training. Antje Blättner is the editor of “team.konkret”, a professional journal for veterinary nurses and “Veterinär Spiegel”, a professional journal for vet practitioners.
Nowadays, she lectures and trains vet practitioners and vet nurses on client communication, marketing and other management-related topics in Germany and — together with Royal Canin — in over 21 countries worldwide.