Animal First Aid & Emergency Triage for Veterinary Support Staff
Understand the importance of your role and learn how to enhance your skill set today.
Gaining valuable and essential skills which will assist you in providing an informed, professional and confident service to your clients and veterinary practice.
Improving both your clinical knowledge and customer service.
Our popular CPD accredited online course, written and presented specifically with the Veterinary Receptionist, VCA and SVN in mind, will give you enhanced skills to better support Pet Owners, the Clinical Team and Yourself during which can be a stressful time for all concerned.
Veterinary support staff are such an integral part of the practice team, and as front of house staff and the interface between Vets, Nurses and the Client, we at Innovet fully support and honour the importance of your role in the smooth running of the veterinary practice.
This course covers everything you need to know to feel confident and assured when dealing with Veterinary Emergencies both over the Telephone and in the Clinic, ensuring that RCVS Guidelines are fully adhered to.
On this course you will also have available to you, the following additional materials to support your learning:
- A 51-Page fully Comprehensive Course Workbook.
- Triage your Telephone Messages Sheet.
- Common Seasonal Poisons of Dogs, Cats and Rabbits Information Booklet.
- Dog and Cat Anatomy Handout.
- Dog and Cat Skeletal Handout.
- Common Veterinary Terminology Worksheets.